Privacy Policy

Our Company is Emma Trafford, an independent designer based in Sheffield, UK. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, phone number, postal address, website address, location, industry)
Details of a client’s social profile handles (only when working on a digital project on behalf of the client)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Place an enquiry or order for any of our services
Voluntarily complete a customer survey or provide feedback via email
Use or view our website (via your browser’s cookies)
Our Company may also receive your data indirectly from the following sources:

Google Analytics
Twitter Analytics
Instagram Analytics

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account
Email you with progress updates or reminders
Email you with discounts for existing clients
Create digital content that is relevant to our audience

How do we store your data?

Our Company securely stores your data in Gsuite by Google Cloud. Google uses encryption to protect data in transit and at rest. Data in transit to G Suite is protected using HTTPS, which is activated by default for all users. G Suite and Google Cloud Platform services encrypt customer content stored at rest, without any action required from customers, using one or more encryption mechanisms.

For further information, please visit:

https://cloud.google.com/security/gdpr/

Our Company will keep your contact data for a period of up to twelve months after a project has ended or an enquiry has been made. Once this time period has expired, we will delete your data from GSuite.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

emma@emmatrafford.co.uk